FENRYTHOS Money Back Guarantee Policy

At FENRYTHOS, customer satisfaction is our top priority. We are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, we offer a comprehensive money-back guarantee to ensure peace of mind for our valued customers.

Eligibility for a Refund

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of the purchase date.
• The product must be unused and in the same condition that you received it.
• The product must be in its original packaging, including all accessories and documentation.
• Proof of purchase must be provided.

Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Health and personal care items

How to Request a Refund

To initiate a refund, please follow these steps:

1. Contact our customer service team at [email protected] to request a return authorization.
2. Ship the product to the address provided by our customer service team.
3. Once we receive your item, we will inspect it and notify you of the status of your refund.

Processing of Refunds

If your return is approved, we will process a refund to your original method of payment. Please allow 5-7 business days for the transaction to be credited back to your account.

Exchanges

If you wish to exchange a product for a different item, please specify your request when contacting our customer service team. We will guide you through the exchange process and ensure a smooth transaction.

Contact Us

For any questions regarding our money-back guarantee policy,